Hybrid Membership Experience Coordinator

Jimmy Jazz; Washington (District of Columbia); Hybrid; USD 60,000 - 66,000; Full time

Job summary

Human Rights Campaign seeks a Membership Coordinator/Manager to support day-to-day membership operations, budgeting, and premium fulfillment. The role collaborates with Finance, Consumer Marketing and external vendors to ensure campaigns run smoothly and on time.

The hybrid position requires in-person work two days weekly at the Washington, DC headquarters, reports to the Membership team, and offers responsibilities across tracking, invoicing, vendor management, and data integrity in CRM systems.

Qualifications

• High school diploma (or equivalent) and minimum 2 years in a relevant position.
• Bachelor’s degree will be considered for hiring at the Manager level.

Responsibilities

• Support the Associate Director in administration and tracking of operational and financial activities for membership.
• Coordinate membership premium campaigns and vendor relationships; ensure timely delivery and reporting.
• Maintain contract records and support vendor payment tracking.
• Track campaigns and provide weekly status reports.
• Assist with fiscal year close out for audit compliance.
• Travel up to 3 trips per year may be required.

Skills

MS Word

Excel

PowerPoint

Google Apps

Communication skills

Editing ability

Self-starter

Team player

LGBTQ movement knowledge

Education

High school diploma or equivalent

Tools

ROI Solutions’ Revolution Online

Job description

Human Rights Campaign seeks a Membership Coordinator/Manager to support day-to-day membership operations, budgeting, and premium fulfillment. The role collaborates with Finance, Consumer Marketing and external vendors to ensure campaigns run smoothly and on time.

The hybrid position requires in-person work two days weekly at the Washington, DC headquarters, reports to the Membership team, and offers responsibilities across tracking, invoicing, vendor management, and data integrity in CRM systems.