Membership Services Coordinator (NYC)

Bellwether Staffing Solutions, LLC; New York (NY); Hybrid; USD 32,842,000 - 74,501,000; Full time

Job summary

Bellwether Staffing Solutions, LLC seeks a Temp to Perm Membership Services Coordinator in New York City (Midtown) for a hybrid schedule. The role focuses on world-class member support, data maintenance, and administrative tasks within a team environment. 1–3+ years in membership/customer services is preferred, with a Bachelor's degree required.

The position offers 35 hours weekly with a start ASAP. Temp period pays $23–$26 per hour, transitioning to base salary around $55K–$58K annually upon

Qualifications

• Experience providing support to a membership/customer services department.
• Strong verbal and written communication skills.
• Ability to manage data and process administrative tasks.

Responsibilities

• Provide world class customer service to the membership base.
• Handle all email and phone communications professionally and promptly.
• Resolve requests, answer questions and promote services.
• Support member needs including processing memberships, renewals and event registrations.
• Maintain data such as updating profiles, memberships, accounts and invoices.
• Assist with student membership applications and university partnerships.

Skills

Customer service

Data maintenance

Administration

Education

Bachelor's degree

Job description

Location: NYC | $23-$26 Hourly Rate (Perm 55K - 58K Base)

We are currently recruiting for a Temp to Perm Membership Services Coordinator (Client service) in NYC (Midtown). The position is currently a hybrid schedule (3 days in-office and 2 days remote). The ideal candidate will have 1-3+ years of experience providing support to a Membership/customer services department, specifically with customer service, administration, and data maintenance in a team. Standard business hours (35 hours weekly). This is a temp to perm opportunity starting ASAP. $23-26 per hour for temp period. (Perm 55K - 58K Base)

Responsibilities

• Provide world class customer service to company’s broad membership base.
• Handle all e-mail and phone communications with members and non-members in a professional, courteous, and timely manner.
• Resolve requests, answer questions and promote company service offerings.
• Support an array of member needs, including administration (processing new memberships, renewals and live/virtual event registrations)
• Data maintenance (updating profiles, transferring memberships, creating new accounts/profiles, merging duplicate records and creating renewal invoices).
• Assist with processing student membership applications and maintaining university partnerships for the University Partner Program

Requirements

• Bachelors’ Degree
• Strong verbal and written communication skills
• Experience with Customer Focus – building strong customer relationships and delivering customer-centric solutions
• Experience taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Interpersonal Savvy – relating openly and comfortably with diverse groups of people
• Communicates Effectively – developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

Local candidates only. Must live in a commutable range to NYC and comfortable with hybrid schedule. Standard business hours (35 hours weekly). This is a temp to perm opportunity starting ASAP. $23-26 per hour for temp period. (Perm 55K - 58K Base).