Member Engagement Specialist (Hybrid, DC nonprofit)

Addison Group; Washington (District of Columbia); Hybrid; USD 37,000 - 41,000; Part time

Benefits offered by this job

Competitive hourly pay

Opportunities for professional growth

Access to membership benefits and org.

Flexible hybrid work environment

Job summary

Addison Group in Washington, DC is seeking a Membership Specialist to manage member services, support recruitment and retention, and ensure accurate recordkeeping and professional member communications. This is a contract role with a hybrid schedule in the DC area.

The ideal candidate has 3–5+ years in nonprofit membership, strong communication skills, and proficiency with Microsoft Office and AMS/CRM systems (preferably iCIMS). A detail-oriented, organized approach is essential.

Qualifications

• 3-5+ years of membership experience within a nonprofit association.
• Strong communication and interpersonal skills.
• Bachelor's degree preferred; experience can compensate.
• Proficiency in Microsoft Office Suite and AMS/CRM systems (ideally iCIMS).
• Detail-oriented, highly organized, and able to manage multiple tasks.

Responsibilities

• Support membership recruitment and retention activities.
• Process new memberships, renewals, and cancellations in the database.
• Respond to member inquiries and provide excellent customer service.
• Assist in organizing and promoting membership events and activities.
• Maintain accurate records of membership status and track relevant data.
• Prepare membership reports and assist with data analysis to support growth strategies.
• Collaborate with other departments to ensure membership needs are met.
• Assist in coordinating communication efforts, including newsletters and announcements.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Education

Bachelor's degree preferred

Tools

Microsoft Office Suite

AMS/CRM systems (iCIMS)

Job description

Addison Group in Washington, DC is seeking a Membership Specialist to manage member services, support recruitment and retention, and ensure accurate recordkeeping and professional member communications. This is a contract role with a hybrid schedule in the DC area.

The ideal candidate has 3–5+ years in nonprofit membership, strong communication skills, and proficiency with Microsoft Office and AMS/CRM systems (preferably iCIMS). A detail-oriented, organized approach is essential.