Hybrid Nonprofit Membership & Operations Associate

Wheelersp; Chicago (IL); Hybrid; USD 32,000 - 34,000; Part time

Job summary

Wheelersp is seeking a part-time Membership & Operations Associate to support membership communications, maintain records, and coordinate volunteer recognition activities in a hybrid Chicago, IL setting.

This temporary role handles day-to-day operations during a busy season, including meeting scheduling and calendar logistics, responding to inquiries, and providing general administrative support with strong customer service and organizational skills.

Qualifications

• Bachelor's degree in business, communications, or related field required.
• 0-2 years of professional experience in customer service, administrative support, or related field preferred.
• Experience with nonprofit organizations or associations a plus.
• Experience maintaining records in a membership database or CRM preferred.

Responsibilities

• Monitor and respond to the membership inbox and member inquiries.
• Maintain the membership database, including identifying and merging duplicate records in the AMS.
• Coordinate volunteer recognition activities, including birthday recognitions.
• Schedule meetings, collect participant availability, and manage calendar logistics.
• Provide general administrative support for membership operations as needed.

Skills

Customer service

Administrative support

Nonprofit experience

CRM experience

Education

Bachelor's degree in business, communications, or related field

Tools

Microsoft Office Suite

Job description

Wheelersp is seeking a part-time Membership & Operations Associate to support membership communications, maintain records, and coordinate volunteer recognition activities in a hybrid Chicago, IL setting.

This temporary role handles day-to-day operations during a busy season, including meeting scheduling and calendar logistics, responding to inquiries, and providing general administrative support with strong customer service and organizational skills.