Hybrid Hospice Care Coordination & Scheduling Specialist

Hospice of the Western Reserve, Inc.; Cleveland (OH); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Total Rewards Package

Tuition Assistance

Non-exempt role

Job summary

Reserve Care, formerly Hospice of the Western Reserve, is seeking a Coordinator & Scheduler of Medical Services for the Western Reserve Navigator program in Cleveland. This hybrid role coordinates services, triages calls, and ensures seamless patient care across the care team.

The position requires MS Office proficiency, strong communication, and healthcare experience, with responsibilities spanning referrals, admissions, documentation, and reporting.

Qualifications

• Minimum three years’ experience, preferably in a healthcare environment.

Responsibilities

• Serve as point of contact for Western Reserve Navigator to coordinate services while providing direct, professional and knowledgeable interactions to patients, physicians, and referral sources.

Skills

Critical thinking

Strong communication

Multitasking

Independent work

Teamwork

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Access

Outlook

Job description

Reserve Care, formerly Hospice of the Western Reserve, is seeking a Coordinator & Scheduler of Medical Services for the Western Reserve Navigator program in Cleveland. This hybrid role coordinates services, triages calls, and ensures seamless patient care across the care team.

The position requires MS Office proficiency, strong communication, and healthcare experience, with responsibilities spanning referrals, admissions, documentation, and reporting.