Home Health Scheduler & Care Coordination Specialist

Ohio Living; United States; On-site; USD 22,000 - 27,000; Full time

Job summary

Ohio Living is seeking a Scheduling Coordinator to support home health, hospice, and related services. The role involves using the EMR system to pre-schedule visits, route staff, and manage certification periods while ensuring compliance and timely communication with patients and staff.

Strong organizational skills and proficiency with Windows and MS Office are essential. The position may require flexibility for evenings and weekends as needed.

Qualifications

• High school diploma or equivalent required.
• Post-secondary education preferred in a related field.
• Two years experience in staff scheduling.
• One year experience in home health, hospice, or medical office management preferred.
• Demonstrated ability to manage several priorities simultaneously.
• Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required.
• Proficiency with electronic medical records (EMR) preferred.
• Must be able to read, write, speak, and understand the English language.

Responsibilities

• Uses the EMR system to prepare the pre-schedule according to physicians’ orders and supervisors’ direction for all home health, home care, and hospice visits.
• Routes and assigns field staff in geographic zones to minimize drive time and mileage, and maximize productivity.
• Adjusts schedule according to staff availability and patients’ changing needs.
• Processes all schedule requests.
• Schedule requests are generated by the approval of an order containing a frequency change or add-on discipline.
• Processes missed and declined visits, and reschedules and reassigns requests.
• Schedules the entire certification period at the beginning of the certification period.
• For admissions, enters patients description in the EMR system and completes the requested schedule when the task appears.
• For recertifications, schedules the continuation of services when the task appears.
• Reviews schedule notification coordinator notes.
• Designates correct billing codes for each visit on the schedule.
• May be required to track in-service education for staff.
• Attends case conferences as requested.
• May assist in obtaining reauthorizations from insurance companies.
• May be required to schedule on-call visits, receive calls from the answering service, verify therapy visits, upload paper visits to scheduled visits, and/or arrange staffing to cover call-offs in the evenings and on weekends and holidays.

Skills

Staff scheduling

Windows proficiency

Microsoft Office

Communication skills

Education

High school diploma or equivalent

Post-secondary education preferred

Tools

EMR system

Excel

Word

PowerPoint

Job description

Ohio Living is seeking a Scheduling Coordinator to support home health, hospice, and related services. The role involves using the EMR system to pre-schedule visits, route staff, and manage certification periods while ensuring compliance and timely communication with patients and staff.

Strong organizational skills and proficiency with Windows and MS Office are essential. The position may require flexibility for evenings and weekends as needed.