Hybrid Medical Records & Front Desk Specialist

Washington University in St. Louis; Missouri; Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Vacation & holidays

Health insurance

Transit benefits

Tuition assistance

Job summary

Washington University in Saint Louis, MO, invites applications for a Clinical Service Representative II (Hybrid) in the Department of Medicine, Medical Records. This role provides clinical office support, greets patients, registers them, schedules appointments, verifies insurance, and collects co-pays in a busy hospital setting.

The successful candidate will have a high school diploma or equivalent and BLS certification, plus 2 years' medical office or customer service experience.

Qualifications

• High school diploma or equivalent.
• Basic Life Support certification.
• 2 years in medical office setting or related customer service.
• Strong communication and computer literacy.

Responsibilities

• Greet and register patients; verify insurance and demographics.
• Collect co-pays and balance receipts.
• Schedule and manage patient appointments and reminders.
• Support billing questions and HIPAA/form compliance.

Skills

Communication

Computer Literacy

Insurance

Interpersonal Relationships

Medical Terminology

Education

High school diploma or equivalent

Job description

Washington University in Saint Louis, MO, invites applications for a Clinical Service Representative II (Hybrid) in the Department of Medicine, Medical Records. This role provides clinical office support, greets patients, registers them, schedules appointments, verifies insurance, and collects co-pays in a busy hospital setting.

The successful candidate will have a high school diploma or equivalent and BLS certification, plus 2 years' medical office or customer service experience.