Hybrid Medical Records & Front Desk Specialist

South Middlesex Opportu; Framingham (MA); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

PTO and holidays

Life Insurance & AD&D

Health benefits with HRA

403(B) retirement with company match

FSAs and Tuition Reimbursement

Job summary

SMOC in Framingham, MA is seeking a Medical Records Specialist, SBH to provide administrative and client support for the outpatient clinic. You will process medical records, assist the Office Manager, and support MID program while complying with policies.

The role requires experience in medical reception or administrative duties, strong organization, and familiarity with billing and EHR systems (Care Logic). Hybrid schedule available; 35 hours weekly.

Qualifications

• Prior experience in a medical reception or administrative capacity preferred.
• Friendly demeanor and solid organizational skills.
• Bilingual preferred: English, Spanish, Portuguese.

Responsibilities

• Process medical records and MID requests per policies and confidentiality.
• Track and fulfill all requests for medical records from clients and providers.
• Process BSAS enrollment forms accurately and timely.
• Greet and check-in clients; answer phones; perform admin duties.
• Collect, verify, and process client information and payments; schedule appointments.
• Maintain client demographic and insurance information.
• Provide admin support to medical team and clinic staff.
• Ensure compliance with program/department and funder requirements.

Skills

Medical records

Administrative duties

Team player

Communication skills

Tools

Care Logic

Job description

SMOC in Framingham, MA is seeking a Medical Records Specialist, SBH to provide administrative and client support for the outpatient clinic. You will process medical records, assist the Office Manager, and support MID program while complying with policies.

The role requires experience in medical reception or administrative duties, strong organization, and familiarity with billing and EHR systems (Care Logic). Hybrid schedule available; 35 hours weekly.