Hybrid Medical Back Office Coordinator: Patient Care

Strive Health; Denver (CO); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Hybrid-Remote Flexibility

Comprehensive Benefits

Financial & Retirement Support

Time Off & Leave

Wellness & Growth

Job summary

Strive Health is hiring a Medical Back Office Coordinator to provide administrative support for clinic and mobile operations. You will report to the Lead, Virtual Medical Back Office Coordinator and handle calls, registrations, insurance verification, and patient communications.

The role emphasizes on-site presence 3-4 days per week, with hybrid-remote flexibility and a pay range of $22.12–$25.00 per hour. Equal opportunity employer, no visa sponsorship.

Qualifications

• 2+ years combined of related education, experience, or certification.
• Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60ms.
• Ability to travel and be on-site to meet business needs.

Responsibilities

• Answer incoming phone calls in a fast paced/high volume environment.
• Achieve daily goals consistently as outlined by management.
• Listening actively to patients’ concerns, understanding their needs, and provide accurate information.
• Perform registration and insurance verification/updates for patient visits.
• Tracks member consents of enrolled and engaged members.
• Conducts outreach to established members utilizing ad hoc lists and reports.
• Obtains medical records, processes care plan and visits summaries, mails materials.
• Completes ongoing training to develop skills.
• Ensures all member engagements are documented accurately.
• Assist with special projects outside of normal scope of responsibility when necessary.

Skills

Customer service

Data entry

Empathy & relationships

Communication skills

Education

2+ years experience/education/cert

Tools

Microsoft Office

Job description

Strive Health is hiring a Medical Back Office Coordinator to provide administrative support for clinic and mobile operations. You will report to the Lead, Virtual Medical Back Office Coordinator and handle calls, registrations, insurance verification, and patient communications.

The role emphasizes on-site presence 3-4 days per week, with hybrid-remote flexibility and a pay range of $22.12–$25.00 per hour. Equal opportunity employer, no visa sponsorship.