Remote Medical Back-Office Coordinator

Strive Health; United States; Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Hybrid-Remote Flexibility

Comprehensive Benefits

Financial & Retirement Support

Time Off & Leave

Wellness & Growth

Job summary

Strive Health is seeking a Virtual Medical Back Office Coordinator to provide general administrative support for clinic and mobile operations. You will report to the Lead, Virtual Medical Back Office Coordinator, helping manage patient scheduling, registrations, and documentation.

This role emphasizes empathy, data accuracy, and teamwork in a fast-paced environment. You’ll verify insurance and support special projects while enjoying hybrid-remote flexibility and a comprehensive benefits package.

Qualifications

• 2+ years combined of related education, experience, or certification.
• Internet connectivity: min speeds 3.8 Mbps down / 3.0 Mbps up; latency < 60 ms.
• Ability to travel and be on-site to meet business needs.

Responsibilities

• Answer incoming calls in a fast-paced, high-volume environment.
• Meet daily goals as outlined by management.
• Listen to patients’ concerns, understand needs, and provide accurate information.
• Register and verify insurance for patient visits.
• Track member consents and engagement.
• Conduct outreach using lists and assigned panels.
• Obtain medical records and process care plan and visit summaries.
• Complete ongoing training to sharpen skills.
• Ensure all member engagements are documented accurately.
• Assist with special projects outside normal scope when needed.

Skills

Empathy & relationship building

Data entry skills

Microsoft Office

Excellent oral/written communication

Team collaboration

Education

2+ years combined of related education, experience, or certification

Tools

Electronic medical records

Insurance verification systems

Job description

Strive Health is seeking a Virtual Medical Back Office Coordinator to provide general administrative support for clinic and mobile operations. You will report to the Lead, Virtual Medical Back Office Coordinator, helping manage patient scheduling, registrations, and documentation.

This role emphasizes empathy, data accuracy, and teamwork in a fast-paced environment. You’ll verify insurance and support special projects while enjoying hybrid-remote flexibility and a comprehensive benefits package.