Hybrid LMS Manager — Global Learning Lead

Crawford & Company; Atlanta (GA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Crawford & Company is seeking a Learning Management System (LMS) Manager to lead our global learning technology strategy.

This hybrid role in Atlanta, GA oversees governance, administration, optimization, and continuous improvement of the LMS to support employee development, onboarding, compliance training, and leadership programs across the organization, collaborating closely with HR, Compliance, Claims Operations, IT, and vendors.

Qualifications

• Experience administering an LMS and managing integrations.
• Strong reporting and learning analytics capabilities.
• Ability to collaborate with HR, Compliance, IT, and business leaders.

Responsibilities

• Administer and optimize the LMS; configure and maintain system settings.
• Manage integrations and ensure data accuracy and integrity.
• Produce reports and learning metrics; monitor system health and upgrades.
• Coordinate testing, releases, and vendor relationships.
• Provide user support and drive continuous improvement initiatives.

Skills

LMS administration

Data integrity

Analytics

Vendor management

Stakeholder collaboration

Job description

Crawford & Company is seeking a Learning Management System (LMS) Manager to lead our global learning technology strategy.

This hybrid role in Atlanta, GA oversees governance, administration, optimization, and continuous improvement of the LMS to support employee development, onboarding, compliance training, and leadership programs across the organization, collaborating closely with HR, Compliance, Claims Operations, IT, and vendors.