Hybrid LMS Learning Experience Specialist (Boston)

System One; Boston (MA); Hybrid; USD 62.000 - 66.000; Teilzeit

Benefits dieser Stelle

Health benefits

401(k) plan

Life insurance

Zusammenfassung

System One, Inc. is seeking an Online Learning Specialist to administer and optimize LMS experiences in a Boston-area, hybrid role. The candidate will support LMS implementations, migrations, and learner adoption while ensuring accessible, high-quality content and user support.

The role requires 2–3 years of LMS administration, strong project coordination, and excellent communication skills. Cornerstone experience is preferred; higher education experience is a plus.

Qualifikationen

• Experience administering LMS platforms, Cornerstone preferred.
• 2-3 years of LMS administration in large organizations.
• Experience supporting online learning programs and learner support.
• Knowledge of human-centered design and adult learning theory.

Aufgaben

• Support LMS administration and learner experience.
• Create and maintain user docs, how-to guides, and training resources.
• Assist with LMS implementation, migration, change management, and adoption.
• Upload and manage online learning content and course materials.
• Manage course rosters and enrollment activities.
• Conduct QA to ensure accessibility and functionality of content.
• Maintain course repositories and update content.
• Assist with LMS migration project planning and scheduling.
• Support system integrations and platform transitions.
• Respond to Tier 2 help desk inquiries and user support.
• Collaborate with stakeholders across departments on learning initiatives.

Kenntnisse

LMS administration

Project coordination

Customer service

Communication skills

Higher education experience

Troubleshooting

Ausbildung

Bachelor's degree

Tools

Cornerstone LMS

Microsoft Office

SharePoint

Teams

Jobbeschreibung

System One, Inc. is seeking an Online Learning Specialist to administer and optimize LMS experiences in a Boston-area, hybrid role. The candidate will support LMS implementations, migrations, and learner adoption while ensuring accessible, high-quality content and user support.

The role requires 2–3 years of LMS administration, strong project coordination, and excellent communication skills. Cornerstone experience is preferred; higher education experience is a plus.