Online Learning Specialist

System One; Boston (MA); Hybrid; USD 62,000 - 66,000; Part time

Benefits offered by this job

Health benefits

401(k) plan

Life insurance

Job summary

System One, Inc. is seeking an Online Learning Specialist to administer and optimize LMS experiences in a Boston-area, hybrid role. The candidate will support LMS implementations, migrations, and learner adoption while ensuring accessible, high-quality content and user support.

The role requires 2–3 years of LMS administration, strong project coordination, and excellent communication skills. Cornerstone experience is preferred; higher education experience is a plus.

Qualifications

• Experience administering LMS platforms, Cornerstone preferred.
• 2-3 years of LMS administration in large organizations.
• Experience supporting online learning programs and learner support.
• Knowledge of human-centered design and adult learning theory.

Responsibilities

• Support LMS administration and learner experience.
• Create and maintain user docs, how-to guides, and training resources.
• Assist with LMS implementation, migration, change management, and adoption.
• Upload and manage online learning content and course materials.
• Manage course rosters and enrollment activities.
• Conduct QA to ensure accessibility and functionality of content.
• Maintain course repositories and update content.
• Assist with LMS migration project planning and scheduling.
• Support system integrations and platform transitions.
• Respond to Tier 2 help desk inquiries and user support.
• Collaborate with stakeholders across departments on learning initiatives.

Skills

LMS administration

Project coordination

Customer service

Communication skills

Higher education experience

Troubleshooting

Education

Bachelor's degree

Tools

Cornerstone LMS

Microsoft Office

SharePoint

Teams

Job description

Type: Contract/Temp

Posted Date: 2026-10-23

Pay Range: 45.00 - 48.00 USD per hour

Primary Function

Our client is seeking an Online Learning Specialist to support the administration, maintenance, and optimization of digital learning experiences within a learning management system (LMS) environment. This role will play a key part in supporting LMS implementation and migration efforts, enhancing the learner experience, maintaining online learning content, and providing system support to end users. The ideal candidate will have experience administering LMS platforms, strong project coordination skills, and a passion for creating accessible, user-friendly learning solutions.

Hybrid work arrangement with in-office presence on Tuesdays. Candidates must be local to the Boston area.

Duties & Responsibilities

Support the administration and overall learner experience within the Learning Management System (LMS).

Create, maintain, and update user documentation, how-to guides, training resources, and support materials.

Assist with LMS implementation, migration, change management, and user adoption initiatives.

Upload, publish, and manage online learning content and course materials.

Manage course rosters and learning session enrollment activities.

Conduct quality assurance reviews to verify accessibility, functionality, and technical performance of online learning content.

Maintain course repositories and ensure content remains accurate and up to date.

Support project planning, coordination, scheduling, and task management associated with LMS migration activities.

Assist with system integrations and platform transition efforts.

Respond to and support Tier 2 help desk inquiries, including basic troubleshooting and user support.

Collaborate with stakeholders across multiple departments to support organizational learning initiatives.

Skills & Qualifications

Experience with LMS platforms; Cornerstone experience preferred.

Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and SharePoint.

Experience working in large, complex organizations with multiple stakeholder groups.

Strong project coordination and organizational skills.

Excellent written and verbal communication skills.

Strong customer service orientation and commitment to delivering a positive user experience.

Exceptional attention to detail and quality assurance capabilities.

Ability to troubleshoot issues, solve problems, and make informed decisions.

Demonstrated ability and willingness to learn new technologies and processes.

Experience working within a higher education environment.

Experience supporting LMS implementations or system migration projects.

Familiarity with human-centered design principles and adult learning theory.

Education & Experience

Bachelor's degree (B.A. or B.S.) required.

Minimum of 2-3 years of Learning Management System administration experience.

Experience supporting online learning programs, course management, and learner support functions.

Prior experience with Cornerstone LMS is strongly preferred.

Higher education experience is preferred but not required.

Customer Service Commitment:

TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.