Hybrid Lifecycle Marketing Manager: Email, SMS & Push Growth

TickPick; New York (NY); Hybrid; USD 125,000 - 155,000; Full time

Benefits offered by this job

Hybrid in-office with remote portion

Health care plan

401k

Paid time off

Life insurance

Job summary

TickPick is hiring a Lifecycle Marketing Manager to own how we engage customers across email, SMS, and push. You will run the program end to end, from strategy through execution and measurement, with data and engineering support and a strong automation toolset at your disposal.

This builder role is scoped to grow with results, focused on lifecycle strategy, segmentation, and delivering measurable lifts in revenue and retention.

Qualifications

• 5–8 years in CRM, lifecycle, retention, or database marketing with hands-on craft.
• mastery of email, SMS, push, segmentation and journey building.
• Experience using AI for automated auditing, optimization and reporting.
• Strong analytical skills with cohort and LTV analysis.
• Self-directed operator who can advance a function with data and engineering support.

Responsibilities

• Own lifecycle strategy and execution across email, SMS, and push from planning through optimization.
• Build onboarding, conversion, cross-sell, retention, reactivation, and win-back journeys.
• Design, present, and ship campaigns that grow sales while protecting trust.
• Optimize cadence, offers, and incentives to lift engagement without fatigue.

Skills

CRM lifecycle marketing

Email segmentation

SMS and push campaigns

AI-enabled optimization

Data-driven decision making

Self-directed operator

Education

Bachelor's degree in engineering or sciences

Tools

Iterable

Braze

Klaviyo

Job description

TickPick is hiring a Lifecycle Marketing Manager to own how we engage customers across email, SMS, and push. You will run the program end to end, from strategy through execution and measurement, with data and engineering support and a strong automation toolset at your disposal.

This builder role is scoped to grow with results, focused on lifecycle strategy, segmentation, and delivering measurable lifts in revenue and retention.