Hybrid Legal Workflow Specialist

Opensity Solutions; Phoenix (AZ); Hybrid; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions, a leading tech-enabled managed services provider, seeks a Workflow Coordinator in Phoenix, AZ for a hybrid schedule. You will support attorneys and staff, coordinating document processing and workflow across shifts to ensure timely, accurate deliverables.

In this role you will leverage Document Management Systems and MS Office, with 3–5 years in a legal setting. Strong communication and teamwork are essential to maintain high service standards.

Qualifications

• High School Diploma required; advanced education preferred or equivalent experience.
• 3–5 years in a legal document production environment or legal secretary role.
• Familiarity with legal terminology and law firm environments.
• Proficiency with Document Management Systems and MS Office applications (Word/Excel/Outlook/PowerPoint).
• Strong spelling, grammar, proofreading, and organizational skills.

Responsibilities

• Provide exceptional customer service to attorneys and staff through word processing workflows.
• Manage and prioritize workflow to meet deadlines and service expectations.
• Perform Document Specialist duties as needed by workload and business needs.
• Coordinate workflow transitions across shifts to ensure continuity of service.
• Communicate via work requests, email, phone, and messaging platforms to complete tasks accurately.
• Collaborate with Supervisors to update procedures and documentation.

Skills

Communication

Interpersonal skills

Teamwork

Customer service

Education

High School Diploma

Tools

Document Management Systems

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Opensity Solutions, a leading tech-enabled managed services provider, seeks a Workflow Coordinator in Phoenix, AZ for a hybrid schedule. You will support attorneys and staff, coordinating document processing and workflow across shifts to ensure timely, accurate deliverables.

In this role you will leverage Document Management Systems and MS Office, with 3–5 years in a legal setting. Strong communication and teamwork are essential to maintain high service standards.