Hybrid Legal Support Lead & Operations Manager

DLA Piper LLP; Pennsylvania; Hybrid; USD 112,879 - 172,003; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Hybrid work schedule

Job summary

DLA Piper is seeking a Legal Support Manager to supervise the firm’s Legal Support Services Teams across offices. You will coordinate workloads, ensure attorney‑client service, and collaborate with the Office Administrator on strategic initiatives.

The role requires at least five years of executive legal support experience with leadership responsibilities. A hybrid work arrangement and competitive benefits are provided.

Qualifications

• 5+ years’ executive legal support experience with at least two years in a lead or supervisory capacity.

Responsibilities

• Manages day‑to‑day activities of LSST and coordinates workload.
• Serves as liaison between administrative departments and timekeepers.
• Communicates and administers firm policies and procedures for LSST members.
• Monitors absences, arranges substitutes, and approves vacation requests.
• Processes and approves time cards for LSST members.
• Proposes and monitors budget for LSST members and overtime; minimizes overtime.
• Reports leave and FMLA issues to HR and arranges coverage for leaves of absence.
• Monitors LSST staffing levels and adjusts work assignments.
• Assigns LSST to new incoming timekeepers.
• Recruits and interviews LSST members; assists in training and mentoring.
• Prepares evaluations; solicits feedback and oversees performance reviews.

Skills

Communication

Organizational skills

Project management

Legal/Professional services management

HR management

Education

High School Diploma

Bachelor's Degree

Job description

DLA Piper is seeking a Legal Support Manager to supervise the firm’s Legal Support Services Teams across offices. You will coordinate workloads, ensure attorney‑client service, and collaborate with the Office Administrator on strategic initiatives.

The role requires at least five years of executive legal support experience with leadership responsibilities. A hybrid work arrangement and competitive benefits are provided.