Hybrid Lead Trainer: Elevate Tech Training & Adoption

The Timberline Group; St. Louis (MO); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Hybrid work arrangement

5 weeks PTO

Job summary

The Timberline Group is seeking a Lead Trainer to partner with multiple departments to shape and oversee our employee training and development initiatives.

You will identify training needs, supervise trainers, and develop effective programs while ensuring readiness assessments, documentation, and logistics of training materials are maintained. This role supports adoption of new technology across the organization.

Qualifications

• 3–5 years of experience building a technology/software training curriculum within corporate enterprise environments.
• Bachelor’s degree required; Training Certification a Plus.
• Experience training users of software applications that may include 3rd party software, JD Edwards (JDE), SQL, Oracle, eCommerce, project management software.
• Excellent communication and interpersonal skills, with the ability to present technical information clearly and effectively to non-technical users.

Responsibilities

• Analyze technical training needs by collecting information related to software functions and job‑specific tasks, workflow, and reporting requirements.
• Design, develop, and deliver training programs that align with business needs.
• Analyze product changes to develop a change management training strategy based on the user group(s) impacted to help transition personnel from previous methods to new technical process.
• Conduct training sessions (On‑Site Local and Remote) for new hires and existing employees.
• Utilizing a range of instructional methods and media to achieve training objectives.
• Create and update training materials, documentation, user guides, and video tutorials that simplify complex technical concepts and facilitate user adoption.
• Support end‑users by providing clear, concise answers to software‑related questions and troubleshooting common user issues.
• Engage with internal stakeholders to evaluate training effectiveness, gather feedback, and refine training materials to ensure continued alignment with organizational goals.
• Collaborates with Director, to ensure training is synchronized with strategic initiatives, and priorities
• Collaborate with IT and software vendors to ensure training materials are accurate, up‑to‑date, and effective in meeting user needs.
• Support the setup and configuration of software environments for training purposes, ensuring users are exposed to real‑world scenarios during sessions.

Skills

Curriculum design

Training delivery

Technical writing

Stakeholder management

Change management

Education

Bachelor’s degree

Tools

JD Edwards (JDE)

SQL

Oracle

eCommerce platforms

Project management software

Job description

The Timberline Group is seeking a Lead Trainer to partner with multiple departments to shape and oversee our employee training and development initiatives.

You will identify training needs, supervise trainers, and develop effective programs while ensuring readiness assessments, documentation, and logistics of training materials are maintained. This role supports adoption of new technology across the organization.