Hybrid Field Training Manager - Lead Scalable Programs

At Home Group Inc.; Coppell (TX); Hybrid; USD 85,000 - 110,000; Full time

Job summary

At Home Group Inc. is seeking a Manager, Field Training to lead the strategy, development, and delivery of store-level training programs across a geographically dispersed organization.

You will manage a team of Field Trainers and drive practical, scalable learning solutions that meet business priorities. Through partnerships with HR, Store Operations, and field leadership, you will translate performance gaps into effective training, measure impact, and continuously improve programs to boost

Qualifications

• Bachelor’s degree in learning and development, instructional design, human resources, business, or a related field preferred; An equivalent combination of education and relevant experience may be considered.
• Minimum of five years of progressively responsible experience in training, learning and development, instructional design, retail operations, or a related field.
• People leadership experience, including responsibility for coaching, developing, and managing performance.
• Experience supporting multi-unit retail operations or another geographically dispersed workforce strongly preferred.

Responsibilities

• Develop and execute the field training strategy based on business priorities, learner needs, leadership feedback, field insights, and evolving operational requirements.
• Translate business priorities, operational insights, and performance gaps into practical, scalable learning strategies that strengthen Team Member capability and store execution.
• Establish a field training roadmap that identifies priorities, resource needs, implementation timing, and measures of success.
• Identify and implement innovative training methods, technologies, and content-delivery approaches that support a dynamic, geographically dispersed workforce.
• Lead, coach, and develop a team of Field Trainers, establishing clear expectations and fostering accountability, collaboration, innovation, and continuous improvement.
• Set team priorities, allocate resources, monitor performance, and provide ongoing feedback and development to build individual and team capabilities.
• Foster a consistent, inclusive, and high-performing team culture focused on learner needs, field support, and measurable business outcomes.
• Oversee the design, development, implementation, and maintenance of scalable training programs supporting new-hire onboarding, skill development, operational processes, compliance requirements, leadership capabilities, and business initiatives.
• Assess the training and readiness needs associated with new business initiatives and develop implementation plans that prepare store teams for successful execution.
• Develop and optimize blended learning solutions, including instructor-led, virtual, self-paced, on-the-job, and group learning experiences.
• Facilitate training programs and business initiatives using engaging and effective adult-learning methods.
• Ensure policy, process, system, and procedural updates are accurately translated into clear, actionable training and performance-support resources for store teams.
• Manage multiple training initiatives by establishing priorities, timelines, deliverables, roles, and stakeholder expectations to ensure timely and effective execution.
• Manage and optimize learning systems, content repositories, training calendars, and learning technologies to ensure training resources remain current, accurate, accessible, and effective.
• Establish and maintain training governance and documentation standards, including course materials, attendance records, evaluations, assessments, and completion data.

Skills

Leadership

Learning strategy

Project management

Communication

Adult learning principles

Education

Bachelor’s degree in learning and development, instructional design, human resources, business, or related field

Tools

Learning management system (LMS)

Oracle Learning

Microsoft Office Suite

PowerPoint

Excel

Job description

At Home Group Inc. is seeking a Manager, Field Training to lead the strategy, development, and delivery of store-level training programs across a geographically dispersed organization.

You will manage a team of Field Trainers and drive practical, scalable learning solutions that meet business priorities. Through partnerships with HR, Store Operations, and field leadership, you will translate performance gaps into effective training, measure impact, and continuously improve programs to boost