Hybrid Lead Coordinator, Clinical Operations and Scheduling

Baylor College of Medicine; Houston (TX); Hybrid; USD 63,000 - 74,000; Full time

Job summary

The Lead Coordinator of Clinical Operations at Baylor Clinic and Hospital in Texas Medical Center will drive project management for a new scheduling platform across departments, coordinating with Baylor and external vendors. The role emphasizes organization, innovation, and attention to detail, serving as the liaison among departments and the project vendor.

Candidates should be prepared to manage cross-functional communications, develop status presentations for leadership, and implement process

Qualifications

• Six years of relevant experience.
• High School diploma or GED.

Responsibilities

• Acts as primary contact & liaison between departments, affiliates and vendors (QGenda, Tiger Connect, Televox, AMBS).
• Provides and creates continuous project implementation status and presentations for leadership.
• Provides continuous Process Improvement as related to workflows.
• Acts as subject matter expert and be the point person to answer any user questions.
• Troubleshoots workflows with partner hospital and vendor.
• Creates task names for each department and all user profiles in vendor portals.
• Creates and maintain SharePoint with all vendor workflows, Standard Operating Procedures (SOP), policies, contracts and invoices.
• Performs other job-related duties as assigned.

Skills

Six years of relevant experience

Education

High School diploma or GED

Job description

The Lead Coordinator of Clinical Operations at Baylor Clinic and Hospital in Texas Medical Center will drive project management for a new scheduling platform across departments, coordinating with Baylor and external vendors. The role emphasizes organization, innovation, and attention to detail, serving as the liaison among departments and the project vendor.

Candidates should be prepared to manage cross-functional communications, develop status presentations for leadership, and implement process