Lead Coordinator, Clinical Operations

Baylor College of Medicine; Houston (TX); Hybrid; USD 63,000 - 74,000; Full time

Job summary

The Lead Coordinator of Clinical Operations at Baylor Clinic and Hospital in Texas Medical Center will drive project management for a new scheduling platform across departments, coordinating with Baylor and external vendors. The role emphasizes organization, innovation, and attention to detail, serving as the liaison among departments and the project vendor.

Candidates should be prepared to manage cross-functional communications, develop status presentations for leadership, and implement process

Qualifications

• Six years of relevant experience.
• High School diploma or GED.

Responsibilities

• Acts as primary contact & liaison between departments, affiliates and vendors (QGenda, Tiger Connect, Televox, AMBS).
• Provides and creates continuous project implementation status and presentations for leadership.
• Provides continuous Process Improvement as related to workflows.
• Acts as subject matter expert and be the point person to answer any user questions.
• Troubleshoots workflows with partner hospital and vendor.
• Creates task names for each department and all user profiles in vendor portals.
• Creates and maintain SharePoint with all vendor workflows, Standard Operating Procedures (SOP), policies, contracts and invoices.
• Performs other job-related duties as assigned.

Skills

Six years of relevant experience

Education

High School diploma or GED

Job description

Job Title: Lead Coordinator, Clinical Operations

Division: Baylor Clinic and Hospital

Work Arrangement: Hybrid

Location: Texas Medical Center, Houston, TX

Salary Range: $63,052 to $74,178

FLSA Status: Nonexempt

Work Schedule: Monday – Friday, 8 a.m. – 5 p.m.

Summary

The Lead, Coordinator of Clinical Operations, this role will focus on project management in regards to the implementation of a new scheduling platform which will involve all departments in the college. The role will require someone who is organized, innovative and pays attention to detail. The role will also act as liaison between the departments, Baylor and the vendor involved in the project.

Job Duties

• Acts as primary contact & liaison between departments, affiliates and vendors (QGenda, Tiger Connect, Televox, AMBS).
• Provides and creates continuous project implementation status and presentations for leadership.
• Provides continuous Process Improvement as related to workflows.
• Acts as subject matter expert and be the point person to answer any user questions.
• Troubleshoots workflows with partner hospital and vendor.
• Creates task names for each department and all user profiles in vendor portals.
• Creates and maintain SharePoint with all vendor workflows, Standard Operating Procedures (SOP), policies, contracts and invoices.
• Performs other job-related duties as assigned.

Minimum Qualifications

• High School diploma or GED.
• Six years of relevant experience.

Preferred Qualifications

Work Authorization Requirement:

This position is not eligible for visa sponsorship.Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

Baylor College of Medicine fosters diversity among its students, trainees, faculty, and staff as a prerequisite to accomplishing our institutional mission and setting standards for excellence in training healthcare providers and biomedical scientists, promoting scientific innovation, and providing patient-centered care. Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.