Clinic Operations Manager - Lead Patient Care & Ops

Baylor Scott & White Health; Plano (TX); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health benefits

401(k) with match up to 5%

Tuition reimbursement

PTO accrual from Day 1

Job summary

Baylor Scott & White Health in Plano, Texas seeks a Clinic Operations Manager 2 to coordinate physician-office operations and lead care teams. You will manage staffing, training, and policy implementation to ensure efficient, patient-centered service within a large not-for-profit healthcare system.

Ideal candidates bring healthcare leadership experience, strong communication, and a track record of improving clinic operations, revenue cycle coordination, and staff development.

Qualifications

• Healthcare experience required.
• Supervisory or above experience preferred.
• Leadership and problem-solving skills valued.

Responsibilities

• Manages daily activities in a physician office, clinic or other patient care facility to ensure efficient office operations.
• Coordinates staffing, coverage and procedures to meet facility needs in a timely, effective manner.
• Develops, reviews, revises, submits and implements policies aligned to organizational targets.
• Interviews, selects, trains, supervises, evaluates, counsels and terminates assigned employees.
• Oversees in-service education programs for assigned people.
• Coordinates accounts receivable management to maximize reimbursement.
• Communicates with departments to coordinate services and improve patient care.
• Provides information to physicians and referral agencies about programs.
• Investigates and documents resolution of patient complaints.

Skills

Healthcare experience

Supervisory experience

Leadership

Time management

Education

Associate's degree

4 years of experience

Job description

Baylor Scott & White Health in Plano, Texas seeks a Clinic Operations Manager 2 to coordinate physician-office operations and lead care teams. You will manage staffing, training, and policy implementation to ensure efficient, patient-centered service within a large not-for-profit healthcare system.

Ideal candidates bring healthcare leadership experience, strong communication, and a track record of improving clinic operations, revenue cycle coordination, and staff development.