Hybrid Healthcare Operations Lead — Analytics & Scheduling

Baylor College of Medicine; Houston (TX); Hybrid; USD 71,000 - 83,000; Full time

Job summary

Baylor College of Medicine in Houston, TX is seeking a Senior Business Operations Associate (Healthcare Operations) to provide administrative and operational support for the General Anesthesia sections at Baylor St. Luke's Medical Center and St.

Luke's The Vintage Hospital. The role partners with section leadership, faculty, and hospital partners to coordinate day-to-day operations, lead staffing/workforce planning, and develop dashboards and reports to drive performance and patient care

Qualifications

• Bachelor's degree.
• Four years of relevant experience.

Responsibilities

• Serve as the primary business operations contact for the General Anesthesia sections at Baylor St. Luke's Medical Center and St. Luke's The Vintage Hospital.
• Partner closely with section leadership to support operational, strategic, and business objectives.
• Coordinate daily administrative activities to ensure efficient support of faculty, trainees, advanced practice providers, and staff.
• Monitor section operations and recommend process improvements to enhance efficiency, productivity, and service excellence.
• Develop, document, and maintain standard operating procedures, workflows, and operational guidelines.
• Manage section scheduling activities utilizing QGenda and other scheduling systems.
• Support workforce planning initiatives, including recruitment, onboarding, faculty appointments, position management, and organizational changes.
• Coordinate onboarding activities for new faculty, providers, and staff in collaboration with departmental and institutional partners.
• Assist with budget monitoring, expense tracking, purchasing, travel reimbursements, and financial reconciliation activities.
• Prepare routine and ad hoc reports related to provider productivity, scheduling, staffing, and operational performance.
• Analyze operational data and identify trends, risks, and opportunities for improvement.
• Develop and maintain dashboards, tracking tools, and reporting mechanisms to support leadership decision-making.
• Perform other job-related duties as assigned.

Skills

Academic medicine

Physician administration

Healthcare operations

Hospital environments

Microsoft Office

Excel

Power BI

SharePoint

Education

Bachelor's degree

Tools

QGenda

Job description

Baylor College of Medicine in Houston, TX is seeking a Senior Business Operations Associate (Healthcare Operations) to provide administrative and operational support for the General Anesthesia sections at Baylor St. Luke's Medical Center and St.

Luke's The Vintage Hospital. The role partners with section leadership, faculty, and hospital partners to coordinate day-to-day operations, lead staffing/workforce planning, and develop dashboards and reports to drive performance and patient care