Hybrid L&D Specialist: Accessible Training

Commonwealth of Massachusetts; Braintree (MA); On-site; USD 71,000 - 102,000; Full time

Job summary

Commonwealth of Massachusetts seeks a Learning & Development Specialist to design, deliver, and evaluate educational programs for the CPPD. The role covers accessible content creation, LMS support, and public outreach across the Commonwealth, with travel required for training and outreach activities.

The position emphasizes accessibility compliance (WCAG/508) and collaboration with subject matter experts to align materials with agency goals, while continually improving learning initiatives for

Qualifications

• First consideration will be given to applicants who apply within the first 14 days.
• Fluency in English required; bilingual proficiency in Spanish preferred.
• Minimum of 3 years of professional experience in personnel work related to training programs.
• Bachelor's degree or higher may substitute for up to two years of the required experience.

Responsibilities

• Training Facilitation: deliver instructor-led, in‑person, virtual, and hybrid programs.
• Instructional Design: create accessible courses, e‑learning modules and job aids.
• Learning Management System (LMS) Support: administer course development and records.
• Digital Accessibility: ensure content meets WCAG/Section 508 standards.
• Digital Content Management: manage content across websites and social channels.
• Community Outreach & Public Awareness: support outreach and awareness initiatives.
• Evaluation & Continuous Improvement: measure outcomes and improve offerings.

Skills

Learning technologies

Digital accessibility

Communication skills

Project management

Critical thinking

Collaboration

Portfolio history

Education

Bachelor's degree in public administration/psychology/education

Job description

Commonwealth of Massachusetts seeks a Learning & Development Specialist to design, deliver, and evaluate educational programs for the CPPD. The role covers accessible content creation, LMS support, and public outreach across the Commonwealth, with travel required for training and outreach activities.

The position emphasizes accessibility compliance (WCAG/508) and collaboration with subject matter experts to align materials with agency goals, while continually improving learning initiatives for