Hybrid IT UAT Analyst — Validate Enterprise Apps

24 Hour Home Care

El Segundo (CA)

Hybrid

USD 72,000 - 85,000

Full time

13 days ago

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Job summary

24 Hour Home Care in El Segundo, CA seeks an IT UAT Analyst to validate software changes against business requirements, drive testing strategies, and support deployment adoption. You’ll partner with stakeholders, developers, and vendors to ensure quality across Salesforce, CRM, ERP, and HRIS platforms.

The role emphasizes test planning, defect management, and creating knowledge resources while embracing Agile practices and cross-functional teamwork.

Qualifications

Bachelor’s degree in Information Technology, Business, Computer Science, or related field; equivalent experience may be considered.
3–5 years of UAT or Business Systems Analysis experience.
Experience in Agile development environments.
Experience testing enterprise applications such as Salesforce, CRM, ERP, or HRIS.
Experience with Jira or similar defect/test management tools.
Strong analytical and communication skills.

Responsibilities

Develop and execute UAT strategies, test plans, scripts, and end-to-end scenarios.
Perform functional, regression, integration, and end-to-end testing with data validation.
Identify, document, and track defects in Jira throughout the lifecycle.
Review requirements with stakeholders to ensure testability and accuracy.
Coordinate stakeholder testing and obtain formal UAT approval before deployment.
Develop and maintain testing docs, release materials, user guides, and training resources.
Monitor outcomes and propose process improvements based on feedback and issues.