Hybrid IT UAT Analyst: Validate Solutions & Drive Adoption

24Hr HomeCare, LLC; El Segundo (CA); Hybrid; USD 72,000 - 85,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

24 Hour Home Care is seeking an IT UAT Analyst to ensure that software enhancements and system changes meet business requirements through comprehensive UAT, validation, and defect management. You’ll collaborate with stakeholders, developers, and vendors to validate solutions and support adoption of new functionality.

Responsibilities include building test plans, executing end-to-end tests, managing defects in Jira, and producing release documentation.

Qualifications

• Bachelor’s degree in Information Technology, Business, Computer Science, or a related field; equivalent experience may be considered.
• 3–5 years of experience in User Acceptance Testing or Business Systems Analysis.
• Experience working within Agile development environments.
• Experience testing enterprise business applications such as Salesforce, CRM, ERP, or HRIS platforms.
• Experience with Jira or similar tools for test, defect, and issue management.

Responsibilities

• Develop and execute UAT strategies, test plans, test scripts, and end-to-end scenarios for internally and externally developed solutions.
• Perform functional, regression, integration, and end-to-end testing, including test data preparation and validation of defect resolutions.
• Identify, document, prioritize, and track defects in Jira throughout the development lifecycle, partnering with developers and vendors to resolve issues.
• Review business requirements with stakeholders to ensure they are complete, testable, and aligned with expected system behavior.
• Coordinate stakeholder testing, document results, identify gaps and risks, and obtain formal UAT approval prior to deployment.
• Develop and maintain testing documentation, release materials, user guides, knowledge base articles, and training resources.
• Monitor testing outcomes, business feedback, and production issues to identify trends and recommend process improvements.

Skills

UAT

Test planning

Requirements validation

Defect management

Jira

Agile

Business analysis

User training

Vendor collaboration

Process improvement

Microsoft 365

Education

Bachelor’s degree in IT/CS/Business

Tools

Salesforce

CRM

ERP

HRIS

Jira

Job description

24 Hour Home Care is seeking an IT UAT Analyst to ensure that software enhancements and system changes meet business requirements through comprehensive UAT, validation, and defect management. You’ll collaborate with stakeholders, developers, and vendors to validate solutions and support adoption of new functionality.

Responsibilities include building test plans, executing end-to-end tests, managing defects in Jira, and producing release documentation.