Hybrid IT Systems Engineer — Help Desk & Automation

Applecart; New York (NY); Hybrid; USD 95,000 - 125,000; Full time

Benefits offered by this job

Annual cash bonus

Equity compensation

Job summary

A leading technology company in New York City is seeking a Systems Engineer to provide Level 1 and 2 Help Desk Support for Windows and Mac devices. This role also involves core systems administration and automation scripting using Python. You will work closely with multiple departments and help maintain enterprise networking. Strong experience in Help Desk support and technical tools, comfortable working in a hybrid model where you work from home on Mondays and Fridays. Competitive salary range of $95,000−$125,000 based on experience.

Qualifications

• 3+ years of experience in IT Systems Administrator or similar role.
• Hands-on and remote Help Desk experience.
• Strong administration experience with Okta and Google Workspace.

Responsibilities

• Serve as primary point of contact for internal technical support.
• Support daily Applecart office operations alongside operations teams.
• Partner with IT Director for large initiatives.

Skills

Help Desk Support

Systems administration

Python scripting

Enterprise networking

SSO integration

Tools

Zendesk

Google Workspace

Okta

macOS

Job description

A leading technology company in New York City is seeking a Systems Engineer to provide Level 1 and 2 Help Desk Support for Windows and Mac devices. This role also involves core systems administration and automation scripting using Python. You will work closely with multiple departments and help maintain enterprise networking. Strong experience in Help Desk support and technical tools, comfortable working in a hybrid model where you work from home on Mondays and Fridays. Competitive salary range of $95,000−$125,000 based on experience.