Hybrid Systems Administrator & IT Help Desk

Resilient Cognitive Solutions, Llc; Pittsburgh (Allegheny County); Hybrid; USD 60,000 - 80,000; Full time

Job summary

An innovative technology company in Pittsburgh is seeking a Systems Administrator/Help Desk professional to ensure seamless operation of IT infrastructure. Responsibilities include maintaining hardware, managing IT support requests, and configuring networks. The ideal candidate will have a relevant degree and 1-3 years of experience in systems administration. The position starts with a hybrid work arrangement, transitioning to mostly remote after onboarding. Technical certifications are a plus, and the role requires effective communication skills.

Qualifications

• 1-3 years of experience in systems administration and help desk support roles.
• Proficiency in configuring and maintaining hardware components.
• Strong understanding of networking concepts and protocols.

Responsibilities

• Maintain and configure hardware, manage IT support requests.
• Oversee hardware components installation and maintenance.
• Monitor network performance and resolve connectivity issues.

Skills

Systems administration

User support

Network configuration

Security best practices

Problem-solving

Communication

Education

Bachelor’s degree in Information Technology, Computer Science, or related field

Tools

CompTIA A+

Network+

Security+

Job description

An innovative technology company in Pittsburgh is seeking a Systems Administrator/Help Desk professional to ensure seamless operation of IT infrastructure. Responsibilities include maintaining hardware, managing IT support requests, and configuring networks. The ideal candidate will have a relevant degree and 1-3 years of experience in systems administration. The position starts with a hybrid work arrangement, transitioning to mostly remote after onboarding. Technical certifications are a plus, and the role requires effective communication skills.