Hybrid IT Systems Administrator: Networks, Support & Analysis

Motion Recruitment; Charlotte (NC); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Benefits package

Job summary

Motion Recruitment is seeking an IT Systems Administrator for a healthcare-technology manufacturer in a hybrid role. The position blends network administration, end-user support, and systems analysis to support bed systems, patient lifting and repositioning solutions, and therapeutic surfaces.

The role suits a versatile technologist in a mid-size environment (50-500 employees) with visibility into how IT impacts the organization.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field or equivalent practical experience
• Hands-on experience with Windows Server, Active Directory, VoIP systems, AWS architecture, and Microsoft 365 administration
• Working knowledge of TCP/IP networking, VLANs, VPNs, VPCs, firewalls, and wireless infrastructure
• Familiarity with endpoint management tools (e.g., Intune, Jamf)
• Strong troubleshooting skills across hardware, software, and network layers
• Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical users
• Ability to manage multiple priorities and pivot between focused project work and reactive support

Responsibilities

• 35% - Network Administration: Maintain, monitor, and optimize network infrastructure including LAN/WAN, firewalls, switches, routers, and wireless access points. Administer Active Directory, DNS, DHCP, and VPN services; manage security through firewall rules, VLAN segmentation, and patch management. Monitor performance and capacity to identify bottlenecks proactively, maintain backup/disaster-recovery and business-continuity procedures, and document network topology, configurations, and SOPs.
• 35% - Technical Support & Helpdesk: Serve as a primary point of contact for hardware, software, and connectivity issues, providing remote and in-person support. Triage and resolve tickets within SLAs, escalating complex issues as needed. Image, deploy, and decommission desktops, laptops, mobile devices, and peripherals. Onboard and offboard employees (accounts, equipment, access), maintain the IT knowledge base, and deliver occasional training on tools, security awareness, and best practices.
• 30% - Systems Analysis: Evaluate existing business systems and workflows to identify opportunities for improvement, automation, or consolidation. Gather requirements across departments and translate business needs into technical specifications. Research, recommend, and help implement new software, integrations, and infrastructure upgrades; participate in vendor evaluations, cost-benefit analyses, and proof-of-concept testing. Support ERP, CRM, and line-of-business application administration, and contribute to IT roadmap planning and project management.

Skills

Active Directory

Windows Server

VoIP systems

TCP/IP networking

AWS architecture

Microsoft 365 administration

Communication skills

Education

Bachelor's degree in Computer Science

Tools

Intune

Jamf

Windows Server

Microsoft 365

Job description

Motion Recruitment is seeking an IT Systems Administrator for a healthcare-technology manufacturer in a hybrid role. The position blends network administration, end-user support, and systems analysis to support bed systems, patient lifting and repositioning solutions, and therapeutic surfaces.

The role suits a versatile technologist in a mid-size environment (50-500 employees) with visibility into how IT impacts the organization.