Hybrid IT Support Technician (Entry Level)

TEKsystems; Johnston (IA); Hybrid; USD 28,000 - 33,000; Full time

Job summary

TEKsystems in Johnston, IA seeks a Computer Support Associate to perform basic day-to-day IT support, asset management, and equipment deployment. You will handle imaging, toner replacement, and user ticketing in a largely administrative role with some technical tasks.

This contract position offers hybrid work, requires the ability to lift 25–30 lbs, and involves collaboration with server and network teams as well as utilization of ServiceNow for issue resolution.

Qualifications

• Entry level position with basic technical background and strong administrative skills.
• Must be able to lift 25-30 lbs to move equipment.
• Experience with basic printer operations and toner replacement.

Responsibilities

• Imaging computers and deploying devices.
• Replacing printer toner and disposing of outdated assets.
• Resolving trouble tickets from the ServiceNow queues.
• Managing asset lifecycle and supporting conference rooms.
• Onsite desktop hardware support and basic server/network team coordination.

Skills

Desktop hardware management

Software troubleshooting

Printer hardware management

ServiceNow

Tools

ServiceNow

Job description

TEKsystems in Johnston, IA seeks a Computer Support Associate to perform basic day-to-day IT support, asset management, and equipment deployment. You will handle imaging, toner replacement, and user ticketing in a largely administrative role with some technical tasks.

This contract position offers hybrid work, requires the ability to lift 25–30 lbs, and involves collaboration with server and network teams as well as utilization of ServiceNow for issue resolution.