Hybrid IT Support Specialist — User Help & Network Support

Accessible Space, Inc.; Saint Paul (MN); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health and dental insurance

Paid time off

Holiday pay

Life insurance

Employee assistance program

Tuition reimbursement

Wellness rebate

Restaurant on-site

Free parking

Free fitness center

Golf simulator

Job summary

Accessible Space, Inc. is seeking a Full-Time IT Support Specialist for its Saint Paul, MN administrative office. The role entails daily technical assistance, user training, and troubleshooting to keep computer systems running reliably.

A hybrid schedule is available after training. The position requires IT systems administration experience, MS Office proficiency, and excellent communication skills. Travel across the Twin Cities may be required, with benefits including health/dental insurance

Qualifications

• Two years related work experience.
• Must have working knowledge of and experience with MS software products.
• Demonstrated skills and experience in the administration and support of IT systems and networks.
• Certification as Microsoft Certified Solutions Associate (MCSA) or the ability to obtain such within one year.
• Ability to work well with a range of individuals at all levels within the organization.
• Excellent communication skills and the ability to communicate clearly and professionally over the phone.
• Able to occasionally travel throughout the Twin Cities Metro area.
• Two years of education in a related field: computer science, information technology, etc. a plus

Responsibilities

• Deliver daily technical assistance and user support to ASI employees.
• Train and guide users on computer hardware, software, and applications.
• Provide consultation and support to all ASI computer users when problems arise and troubleshoot access and functionality issues.
• Install and maintain computer software applications and assist in installing and configuring new systems.
• Assist in maintaining the computer network to ensure access and performance of all computer systems.
• Monitor the anti-virus software to ensure devices are protected and virus-free

Skills

Two years related work experience

Excellent communication skills

Ability to work with diverse people

Travel within Twin Cities Metro area

IT systems and networks administration

Education

Two years of related education: computer science / information technology

Microsoft Certified Solutions Associate (MCSA) certification

Tools

MS Office

Job description

Accessible Space, Inc. is seeking a Full-Time IT Support Specialist for its Saint Paul, MN administrative office. The role entails daily technical assistance, user training, and troubleshooting to keep computer systems running reliably.

A hybrid schedule is available after training. The position requires IT systems administration experience, MS Office proficiency, and excellent communication skills. Travel across the Twin Cities may be required, with benefits including health/dental insurance