IT Support Specialist

Accessible Space, Inc.; Saint Paul (MN); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health and dental insurance

Paid time off

Holiday pay

Life insurance

Employee assistance program

Tuition reimbursement

Wellness rebate

Restaurant on-site

Free parking

Free fitness center

Golf simulator

Job summary

Accessible Space, Inc. is seeking a Full-Time IT Support Specialist for its Saint Paul, MN administrative office. The role entails daily technical assistance, user training, and troubleshooting to keep computer systems running reliably.

A hybrid schedule is available after training. The position requires IT systems administration experience, MS Office proficiency, and excellent communication skills. Travel across the Twin Cities may be required, with benefits including health/dental insurance

Qualifications

• Two years related work experience.
• Must have working knowledge of and experience with MS software products.
• Demonstrated skills and experience in the administration and support of IT systems and networks.
• Certification as Microsoft Certified Solutions Associate (MCSA) or the ability to obtain such within one year.
• Ability to work well with a range of individuals at all levels within the organization.
• Excellent communication skills and the ability to communicate clearly and professionally over the phone.
• Able to occasionally travel throughout the Twin Cities Metro area.
• Two years of education in a related field: computer science, information technology, etc. a plus

Responsibilities

• Deliver daily technical assistance and user support to ASI employees.
• Train and guide users on computer hardware, software, and applications.
• Provide consultation and support to all ASI computer users when problems arise and troubleshoot access and functionality issues.
• Install and maintain computer software applications and assist in installing and configuring new systems.
• Assist in maintaining the computer network to ensure access and performance of all computer systems.
• Monitor the anti-virus software to ensure devices are protected and virus-free

Skills

Two years related work experience

Excellent communication skills

Ability to work with diverse people

Travel within Twin Cities Metro area

IT systems and networks administration

Education

Two years of related education: computer science / information technology

Microsoft Certified Solutions Associate (MCSA) certification

Tools

MS Office

Job description

Accessible Space, Inc. a national non-profit in housing and care services is hiring a Full-Time IT Support Specialist for our administrative office located in Saint Paul, MN.

Hybrid schedule available after training

IT Support Specialist duties

• Deliver daily technical assistance and user support to ASI employees.
• Train and guide users on computer hardware, software, and applications
• Provide consultation and support to all ASI computer users when computer or network problems arise. Troubleshoot access and functionality issues. Work with providers and/or users to remedy problems and prevent future occurrences
• Install and maintain computer software applications. Assist in installation, configuration, and maintenance of new systems and applications
• Assist in maintaining the computer network to ensure access to and performance of all computer systems
• Monitor the anti-virus software to ensure all devices remain properly protected and virus-free

IT Support Specialist qualifications and skills:

• Two years related work experience
• Must have working knowledge of and experience with MS software products
• demonstrated skills and experience in the administration and support of IT systems and networks
• Certification as Microsoft Certified Solutions Associate (MCSA) or the ability to obtain such within one year
• Ability to work well with a range of individuals at all levels within the organization.
• Excellent communication skills and the ability to communicate clearly and professionally over the phone
• Able to occasionally travel throughout the Twin Cities Metro area
• Two years of education in a related field: computer science, information technology, etc. a plus

ASI offers attractive benefits for the IT Support Specialist

• Health and dental insurance
• Paid time off - up to 3 weeks the first year
• Holiday pay
• Life insurance
• Employee assistance program
• Tuition reimbursement
• Wellness rebate

Why work with ASI?

• Outstanding leadership – within a successful, growing, long-established organization
• Our office is located in a convenient location along the University Avenue Central Corridor (near I-94 & Hwy 280) next to light rail and bus lines.
• Free parking
• Casual, yet professional work environment, free fitness center and golf simulator for employees
• Restaurant on-site!
• Great location for walking whether on break or lunch - indoors or out!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.