Hybrid Case Support Specialist - Growth & Impact

Pinnacle Services Incorporated; Minneapolis (MN); Hybrid; USD 38,000 - 54,000; Full time

Benefits offered by this job

Training Program

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short Term Disability

Voluntary Life Insurance

Flexible Spending Account

MN Paid Leave

Paid Time Off

7 Holidays

401K - Eligible to contribute the 1stq

Animal Friendly Corporate Office

Professional Growth Opportunities

Flexible Schedules

Team Atmosphere

Flex-Time Benefit- available after the

Hybrid Work Schedule

Job summary

Pinnacle Services is seeking a Case Support Specialist to join our Case Management team in Minnesota. This role emphasizes clerical duties, records management, and organized support to the Case Manager and Client Relations Coordinator.

Ideal candidates are tech-savvy, deadline-driven, and experienced with Microsoft Office. A hybrid work schedule is available after training, with 1 remote day and 4 in-office days, plus a benefits package including health, dental, vision, and 401K options.

Qualifications

• High school diploma or equivalent education.
• Successfully pass a background study.
• Experience with Microsoft Suite products.
• Previous experience in Human Services or an Administrative Role.

Responsibilities

• Create client files and paperwork packets for client meetings.
• Arrange meetings or provide support to Case Manager/Client Relations Coordinator.
• Contact county personnel to support billing, records management, or other processes.
• Stay updated on applicable document changes.
• Code medical diagnoses per Medicare billing regulations.
• Maintain client information in Access database and SharePoint.

Skills

Administrative experience

Education

High school diploma or equivalent

Tools

Microsoft Suite

Job description

Pinnacle Services is seeking a Case Support Specialist to join our Case Management team in Minnesota. This role emphasizes clerical duties, records management, and organized support to the Case Manager and Client Relations Coordinator.

Ideal candidates are tech-savvy, deadline-driven, and experienced with Microsoft Office. A hybrid work schedule is available after training, with 1 remote day and 4 in-office days, plus a benefits package including health, dental, vision, and 401K options.