Hybrid IT Support Specialist - Troubleshooting & Training

Bridgeway Crest Group; San Francisco (CA); Hybrid; USD 70,000 - 98,000; Full time

Job summary

Bridgeway Crest Group in San Francisco, CA is seeking an IT Support Specialist to provide technical assistance to employees, troubleshoot hardware and software, set up new equipment, and train end-users in a fast-paced finance environment.

The role requires a bachelor’s degree in Computer Science or related field and 2–3 years IT support experience; strong networking, cybersecurity, and communication skills are essential, with on-site and flexible remote work options.

Qualifications

• Bachelor's degree in Computer Science or related field.
• 2–3 years of IT support experience.
• Proficiency in troubleshooting, networking and cybersecurity.

Responsibilities

• Provide technical assistance to employees.
• Troubleshoot hardware and software issues.
• Set up new equipment and software.
• Provide end-user training.

Skills

Troubleshooting

Networking

Cybersecurity

Communication

Teamwork

Independent work

Education

Bachelor's degree in Computer Science or related field

Tools

Microsoft Office Suite

Data analysis platforms

Project management tools

Job description

Bridgeway Crest Group in San Francisco, CA is seeking an IT Support Specialist to provide technical assistance to employees, troubleshoot hardware and software, set up new equipment, and train end-users in a fast-paced finance environment.

The role requires a bachelor’s degree in Computer Science or related field and 2–3 years IT support experience; strong networking, cybersecurity, and communication skills are essential, with on-site and flexible remote work options.