Hybrid IT Support Specialist: M365 & ERP

B-O-F Corporation; Aurora (IL); Hybrid; USD 67,998 - 82,000; Full time

Benefits offered by this job

Hybrid work environment

Two weeks of paid time off

11 paid holidays

Affordable medical, dental, and vision insurance

401(k) with immediate vesting

Job summary

B-O-F Corporation seeks an IT Support Specialist in Aurora, Illinois, to troubleshoot hardware and software issues, manage user accounts, and support Microsoft 365 environments. The ideal candidate will bring customer service expertise and a proactive approach to problem-solving.

This position offers a hybrid work environment, with opportunities for in-person and remote support. Compensation ranges from $67,998 to $82,000 annually, complemented by generous benefits such as paid time off and health insurance.

Qualifications

• 1–3 years of hands-on IT support or helpdesk experience preferred.
• Strong troubleshooting across hardware, software, and user access.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Serve as the first point of contact for internal IT requests.
• Manage user accounts, logins, and permissions.
• Support desktop, laptops, printers, and basic network/Wi-Fi.

Skills

Troubleshooting skills

Customer service mindset

Communication skills

Organization skills

Spanish language capabilities

Education

Associate's degree in a technology-related field

Tools

Microsoft 365

ERP systems (NetSuite preferred)

WMS or inventory systems (RF-SMART preferred)

Job description

B-O-F Corporation seeks an IT Support Specialist in Aurora, Illinois, to troubleshoot hardware and software issues, manage user accounts, and support Microsoft 365 environments. The ideal candidate will bring customer service expertise and a proactive approach to problem-solving.

This position offers a hybrid work environment, with opportunities for in-person and remote support. Compensation ranges from $67,998 to $82,000 annually, complemented by generous benefits such as paid time off and health insurance.