Hybrid Desktop Support Specialist – Mid‑Senior

SMARTFOX; Tulsa (OK); Hybrid; USD 60,000 - 80,000; Part time

Job summary

A leading tech firm in Tulsa is seeking a Mid-Senior Level IT Support Specialist. In this hybrid role, you'll provide hardware and software support, assist a diverse range of end users, and handle incident requests. Ideal candidates have 5+ years of experience in IT support with skills in MS Office and Active Directory. A bachelor's degree is preferred, or equivalent experience. Strong customer service skills are necessary, as is familiarity with various technologies. This position is contract-based.

Qualifications

• 5+ years of experience in IT support roles required.
• Experience with MS Office Support and Active Directory is crucial.

Responsibilities

• Provide hardware and software support to end users.
• Respond to tickets and maintain office technology.
• Deliver Level 1 & Level 2 software support and customer service.

Skills

Good technical skills

Good customer service

Education

Bachelor's degree preferred or 5+ years experience

Job description

A leading tech firm in Tulsa is seeking a Mid-Senior Level IT Support Specialist. In this hybrid role, you'll provide hardware and software support, assist a diverse range of end users, and handle incident requests. Ideal candidates have 5+ years of experience in IT support with skills in MS Office and Active Directory. A bachelor's degree is preferred, or equivalent experience. Strong customer service skills are necessary, as is familiarity with various technologies. This position is contract-based.