Hybrid IT Support & Information Systems Specialist 5

Oregon Department of Corrections; Pendleton (OR); Presencial; USD 65 000 - 98 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Vacation and leave benefits

Competitive retirement plan

Resumo da oferta

The Oregon Department of Corrections seeks an Information Systems Specialist 5 to maintain and support the agency's automation infrastructure across the state. You will ensure systems are secure, available, and connected for DOC staff and multi-jurisdictional partners.

The role focuses on incident resolution, system monitoring, and collaborating with technical teams. Initial on-site work is required, with a path to hybrid arrangements after the trial period.

Qualificações

• Four years of information systems experience in technical support.
• Bachelor's degree in Information Technology or Computer Science may substitute for all of the above.
• Alternative: an associate degree with two years’ IT experience or a two-year vocational program plus two years’ information systems experience.

Responsabilidades

• Maintain and support automation systems used by DOC staff and partners.
• Respond to service requests and resolve incidents with Limited downtime.
• Collaborate with end-users and technical teams to ensure secure connectivity to DOC and AIC networks.

Conhecimentos

Information systems experience

IT Service Management

Incident resolution

Team collaboration

Formação académica

Bachelor's degree in IT/CS

Associate degree in CS/IT or two-year info tech program + 2 yrs experience

Ferramentas

Intune

Office 365

Power BI

VPN

SharePoint

Power Apps

Descrição da oferta de emprego

The Oregon Department of Corrections seeks an Information Systems Specialist 5 to maintain and support the agency's automation infrastructure across the state. You will ensure systems are secure, available, and connected for DOC staff and multi-jurisdictional partners.

The role focuses on incident resolution, system monitoring, and collaborating with technical teams. Initial on-site work is required, with a path to hybrid arrangements after the trial period.