Hybrid IT Lead: Senior PC/LAN Technician
Maricopa County
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Vantaggi offerti da questo lavoro
Descrizione del lavoro
Maricopa County is seeking a Senior PC/LAN Technician to provide advanced hardware, software, and workstation support across the organization. You will mentor junior staff, assist with escalations, and collaborate with IT teams to meet service objectives.
The role emphasizes end-user computing reliability, project involvement, and a strong focus on customer service as part of a high-demand IT environment in Maricopa County.
Competenze
- Five years of experience in computer repair, desktop technical support, or technical support analyst roles.
- Candidates should have strong customer service and communication skills.
- Experience supporting end-user computing environments is preferred.
Mansioni
- Provide advanced troubleshooting for complex hardware, software, OS, and network issues across end-user devices.
- Serve as escalation point for Help Desk and PC/LAN staff and mentor junior technicians.
- Support computer deployments, imaging, upgrades, and configurations and manage device lifecycle.
- Collaborate with IT teams on technical projects and document procedures.
Conoscenze
Formazione
Descrizione del lavoro
Maricopa County is seeking a Senior PC/LAN Technician to provide advanced hardware, software, and workstation support across the organization. You will mentor junior staff, assist with escalations, and collaborate with IT teams to meet service objectives.
The role emphasizes end-user computing reliability, project involvement, and a strong focus on customer service as part of a high-demand IT environment in Maricopa County.
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