Hybrid IT Infrastructure Business Systems Analyst ServiceNow

Info Origin Inc; Michigan; Hybrid; USD 69,000 - 83,000; Full time

Job summary

Info Origin Inc, in Pontiac, MI, is seeking an experienced Business Systems Analyst focused on IT infrastructure, hybrid work arrangement. The role supports networking, servers, and service center teams within an enterprise IT environment.

The position emphasizes ServiceNow integrations and data analytics, with a long-term contract and a blended on-site/remote work schedule. Strong collaboration and independent ownership are required.

Qualifications

• Experience analyzing business and technical requirements.
• Strong analytical and problem-solving abilities.
• Excellent communication skills and ownership of assignments.

Responsibilities

• Analyze business and technical requirements and recommend solutions.
• Support ServiceNow integrations involving Asset Management, Inventory Management, CMDB Discovery, and Webex.
• Perform data analysis, reporting, testing, and implementation support.
• Prepare technical documentation, procedures, RFPs, and contract deliverables.
• Collaborate with IT teams and provide user training and support.

Tools

Microsoft 365

ServiceNow

CMDB Discovery

Webex

Asset Management

Inventory Management

Job description

Info Origin Inc, in Pontiac, MI, is seeking an experienced Business Systems Analyst focused on IT infrastructure, hybrid work arrangement. The role supports networking, servers, and service center teams within an enterprise IT environment.

The position emphasizes ServiceNow integrations and data analytics, with a long-term contract and a blended on-site/remote work schedule. Strong collaboration and independent ownership are required.