Hybrid IT Infrastructure Business Systems Analyst

Info Origin Inc; Michigan; Híbrido; USD 69.000 - 83.000; A tiempo parcial

Descripción de la vacante

Info Origin Inc. in Pontiac, MI is seeking a Business Systems Analyst to support IT infrastructure projects in a hybrid capacity. The role covers Networking, Servers, Workstations, Microsoft 365, and collaboration with Service Center teams.

You will analyze business and technical requirements, support ServiceNow integrations (Asset Management, Inventory Management, CMDB Discovery, Webex), perform data analysis, testing, and documentation tasks, and train users as needed.

Formación

• Experience with Microsoft 365 productivity tools.
• Data analysis, reporting, and testing experience.
• Experience with ServiceNow integrations.
• Strong communication, analytical, and problem-solving skills.
• Ability to work independently and own assignments.

Responsabilidades

• Analyze business and technical requirements and propose solutions.
• Support ServiceNow integrations including Asset Management, Inventory Management, CMDB Discovery, and Webex.
• Perform data analysis, reporting, testing, and implementation support.
• Prepare technical documentation, procedures, RFPs, and contract deliverables.
• Collaborate with IT teams and provide user training and support.

Conocimientos

Microsoft 365

Data analytics

ServiceNow integrations

Communication

Analytical

Independent work

Herramientas

ServiceNow

CMDB Discovery

Webex

Asset Management

Inventory Management

Descripción del empleo

Info Origin Inc. in Pontiac, MI is seeking a Business Systems Analyst to support IT infrastructure projects in a hybrid capacity. The role covers Networking, Servers, Workstations, Microsoft 365, and collaboration with Service Center teams.

You will analyze business and technical requirements, support ServiceNow integrations (Asset Management, Inventory Management, CMDB Discovery, Webex), perform data analysis, testing, and documentation tasks, and train users as needed.