Hybrid IT Helpdesk Specialist - W2 Contract to Hire

neteffects; Chesterfield (MO); Hybrid; USD 26,000 - 36,000; Full time

Job summary

neteffects is seeking a Technical Helpdesk/Service Desk Specialist - Tier 1 for a hybrid role in the greater St. Louis, MO area. This long-term W2 contract to hire offers benefits and a $23 per hour rate.

The ideal candidate has 2+ years of desktop support, Windows and Mac experience, and familiarity with Windows Server AD/Exchange. You will diagnose software and hardware, support end-user computing, and collaborate with internal stakeholders while maintaining strong communication and

Qualifications

• 2+ years of technology/desktop support experience.
• Experience supporting Windows desktop environment and MACs.
• Knowledge of Windows Server environment administration (AD, Exchange).
• Strong end-user computing knowledge, hardware troubleshooting, and project task handling.
• Ability to work well in a team and independently with good time management.
• Ability to diagnose software and hardware problems.
• Excellent oral and written communication skills.
• Ability to manage relationships with internal stakeholders.

Skills

Desktop support

Windows/Mac support

AD/Exchange

End-user computing

Teamwork

Independent work

Time management

Troubleshooting

Communication

Stakeholder management

Job description

neteffects is seeking a Technical Helpdesk/Service Desk Specialist - Tier 1 for a hybrid role in the greater St. Louis, MO area. This long-term W2 contract to hire offers benefits and a $23 per hour rate.

The ideal candidate has 2+ years of desktop support, Windows and Mac experience, and familiarity with Windows Server AD/Exchange. You will diagnose software and hardware, support end-user computing, and collaborate with internal stakeholders while maintaining strong communication and