Hybrid Internal Sales Coordinator End-to-End Customer Success

Impact Recruitment; Kettering (OH); Hybrid; USD 40,000 - 42,000; Full time

Job summary

Impact Recruitment in the UK is seeking an Internal Sales Coordinator (Product) to join a hybrid role in Kettering. You’ll own the process from enquiry through to delivery, liaising between customers, external sales and supply chain to ensure smooth operations and proactive problem-solving.

This role emphasizes relationship-building, accurate pricing, and timely updates to customers while handling quotes, orders, and delivery scheduling.

Qualifications

• Prior internal sales experience is essential.
• Able to build relationships with customers and cross-functional teams.
• Comfortable dealing with pricing and margins, and using numbers to make decisions.
• Organised, detail-oriented and able to juggle multiple priorities.

Responsibilities

• Act as day-to-day contact for key customers with queries and updates.
• Manage orders end-to-end from quote through to delivery.
• Work with external sales and supply chain to keep everything on track.
• Provide proactive updates to customers and resolve issues quickly.
• Handle pricing, delivery schedules and stock-related decisions.
• Sort out invoice queries and reconcile discrepancies.

Skills

Internal sales experience

Customer relationship

Numerical mindset

Organised and detail-focused

Job description

Impact Recruitment in the UK is seeking an Internal Sales Coordinator (Product) to join a hybrid role in Kettering. You’ll own the process from enquiry through to delivery, liaising between customers, external sales and supply chain to ensure smooth operations and proactive problem-solving.

This role emphasizes relationship-building, accurate pricing, and timely updates to customers while handling quotes, orders, and delivery scheduling.