Hybrid Intermodal Logistics Manager - Team Leader

Gulf Winds International; Fort Worth (TX); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Gulf Winds International, Inc. is seeking a Logistics Manager to lead the Customer Service team across all markets in a hybrid work setting.

The role reports to the Director of Customer Service and is a full-time position focused on delivering world-class service to key accounts and contracts. We expect strong leadership, deep knowledge of transportation and intermodal logistics, and the ability to drive cost controls, onboarding, and KPI performance.

Qualifications

• Strong communication and writing skills to interface with internal and external customers.
• Self-starter with minimal supervision.
• Knowledge of transportation, logistics and supply chain.
• Excellent organizational and leadership abilities.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Lead and manage customer service team to deliver world-class service.
• Onboard and train staff; monitor performance and engagement.
• Manage dashboards to minimize costs and maximize profit.
• Collaborate with management on KPI and reporting.
• Handle daily financials: credits, costs, and margins.

Skills

Communication

Self-starter

Transportation knowledge

Organizational skills

Team leadership

Education

Bachelor's degree

Job description

Gulf Winds International, Inc. is seeking a Logistics Manager to lead the Customer Service team across all markets in a hybrid work setting.

The role reports to the Director of Customer Service and is a full-time position focused on delivering world-class service to key accounts and contracts. We expect strong leadership, deep knowledge of transportation and intermodal logistics, and the ability to drive cost controls, onboarding, and KPI performance.