Hybrid Intergovernmental Child Support Tech II

City and County of Denver; Denver (CO); Hybrid; USD 33,000 - 49,000; Full time

Benefits offered by this job

Pension plan

457B Retirement Plan

PTO + holidays

Wellness Day and volunteer day

Medical/dental/vision plans

Job summary

City and County of Denver is hiring a Child Support Enforcement Technician II to support the Economic Security Division. You will interview customers, apply enforcement remedies, locate case information across systems, and prepare cases for court hearings.

This role emphasizes accuracy, multitasking, and strong customer interaction. Join Denver Human Services in a hybrid role with training, working three days in the Castro office and two days remote.

Qualifications

• Four (4) years of experience in child support initiation, enforcement or related field.
• Experience handling interstate child support cases is preferred.
• Strong attention to detail and accuracy in case management.

Responsibilities

• Completes the early intervention process by interviewing customers and gathering case information.
• Manage automated and manual enforcement remedies to ensure compliance with court orders.
• Use various systems to locate information for enforcing child support orders.
• Prepare cases for court hearings and organize relevant documents.
• Meet with clients to explain services and coordinate stipulations.

Skills

Interstate child support cases

Critical thinking

Attention to detail

Accuracy

Multitasking

Adaptability

Customer empathy

ACSES

CBMS

Adobe

Microsoft Suite

Education

High school diploma

GED

HiSET

Tools

ACSES

CBMS

Adobe

Microsoft Suite

Job description

City and County of Denver is hiring a Child Support Enforcement Technician II to support the Economic Security Division. You will interview customers, apply enforcement remedies, locate case information across systems, and prepare cases for court hearings.

This role emphasizes accuracy, multitasking, and strong customer interaction. Join Denver Human Services in a hybrid role with training, working three days in the Castro office and two days remote.