Hybrid Child Support Specialist - Impactful Casework

Jefferson County; Ewing Township (NJ); Hybrid; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

40 hours PTO startup

Tuition reimbursement

Job summary

Jefferson County is seeking a Child Support Specialist to facilitate financial well-being for families. You will analyze cases, apply policies, and coordinate with agencies to ensure timely, accurate processing.

The role emphasizes trauma-informed service and adherence to regulations. The position offers a hybrid schedule (some in-office work; training may require in-office presence), with a four-day or five-day workweek.

Qualifications

• Experience in child support programs or related services.
• Ability to maintain confidentiality and release information appropriately.
• Strong attention to detail and accuracy in case processing.

Responsibilities

• Adheres to confidentiality and releases of information policies.
• Interprets and applies complex legal orders and regulations.
• Maintains caseload using reports, alerts, calendars, and dashboards.
• Interacts with customers to provide information and guidance on the program.
• Collaborates with partner agencies to initiate and maintain services.

Skills

Analytical reasoning

Interpersonal skills

Case management

Research abilities

Trauma-informed approach

Tools

ACSES

Job description

Jefferson County is seeking a Child Support Specialist to facilitate financial well-being for families. You will analyze cases, apply policies, and coordinate with agencies to ensure timely, accurate processing.

The role emphasizes trauma-informed service and adherence to regulations. The position offers a hybrid schedule (some in-office work; training may require in-office presence), with a four-day or five-day workweek.