Establishment Child Support Technician I

City and County of Denver; Denver (CO); Hybrid; USD 31,000 - 47,000; Full time

Benefits offered by this job

A guaranteed life-long pension

457B Retirement Plan

PTO 140 hours first year + holidays +

Medical, dental and vision plans

Job summary

The City and County of Denver is hiring an Establishment Child Support Technician I to support the Child Support Services division. The role focuses on processing court filings, interacting with stakeholders, and maintaining accurate client records in multiple databases.

Qualified candidates will have a high school diploma or GED and four years of office support experience, with proficiency in CBMS, ACSES, Adobe, and Microsoft Office.

Qualifications

• High school diploma or GED required.
• Four years of office support experience.
• Education & Experience equivalency may be substituted.
• Ability to work in a fast-paced environment and manage caseloads.
• Experience with CBMS, ACSES, Adobe, Microsoft Office.

Responsibilities

• Send court filings for service of process and monitor outcomes.
• Respond to questions, explain policies, and provide child support information.
• Enter and maintain client records in databases.
• Participate in community outreach or work at alternate city locations.
• Review referrals and determine next steps to establish child support orders.
• Prepare documents for service of process for child support cases.
• Gather information and documentation related to the process.
• Perform research to collect information not provided in intake interviews.
• Perform other related duties as assigned.

Skills

Customer service

Attention to detail

Communication

Time management

Education

High school diploma or GED

Tools

CBMS

ACSES

Adobe

Microsoft Office

Job description

The City and County of Denver is hiring an Establishment Child Support Technician I to support the Child Support Services division. The role focuses on processing court filings, interacting with stakeholders, and maintaining accurate client records in multiple databases.

Qualified candidates will have a high school diploma or GED and four years of office support experience, with proficiency in CBMS, ACSES, Adobe, and Microsoft Office.