Child Support Ops Supervisor – Modification Team (Hybrid)

City and County of Denver; Denver (CO); Hybrid; USD 64,000 - 84,000; Full time

Benefits offered by this job

Lifelong pension

457B plan

PTO + holidays

Health, dental, vision

Job summary

City and County of Denver is seeking a qualified Human Services Operations Supervisor for the Child Support Modification Team within Denver Human Services. The role oversees the modification unit, directs staff, and ensures compliance with policies while improving service delivery.

The position is hybrid, requiring on-site presence in the Richard T. Castro Building several days a week with remote days as needed.

Qualifications

• Five years of technical, paraprofessional, and/or administrative experience.
• Experience supervising staff and coordinating operations.
• Ability to develop and monitor budgets and procurement processes.

Responsibilities

• Supervise administrative, paraprofessional, and/or technical staff.
• Perform operational and financial analysis, reporting and evaluation.
• Plan, assign, and evaluate staff work and establish procedures.
• Train staff on standards and policies.
• Develop work plans and determine priorities.
• Resolve daily operational problems and handle escalations.
• Develop performance improvement plans and document performance.
• Assist in contracts development and evaluation.
• Perform related duties as assigned.

Skills

Leadership

Organizational skills

Budget development

Problem solving

Staff training

Education

High school diploma or GED

Tools

Budgeting software

CRM/ERP systems

Job description

City and County of Denver is seeking a qualified Human Services Operations Supervisor for the Child Support Modification Team within Denver Human Services. The role oversees the modification unit, directs staff, and ensures compliance with policies while improving service delivery.

The position is hybrid, requiring on-site presence in the Richard T. Castro Building several days a week with remote days as needed.