Hybrid Intake Coordinator (CADC) – Remote/Onsite Admissions

St. Gregory Recovery Center; Bayard (IA); Hybrid; USD 42,000 - 64,000; Full time

Job summary

St. Gregory Recovery Center in Bayard, IA is seeking an Intake Coordinator to manage first impressions at the front desk and oversee admissions workflows.

The role includes phone triage, pre-registration, insurance verification, and coordinating with the insurance company to support timely access to services. The ideal candidate will have CADC certification or in process, a high school diploma (Bachelor's preferred), and experience in healthcare admissions or mental health settings.

Qualifications

• High School Diploma or equivalent required.
• Bachelor’s Degree in social work, psychology, counseling, or related field preferred.
• One+ years in healthcare admissions preferred.
• CADC certification required or in process.
• CPR/First Aid training may be required.

Responsibilities

• Conducts pre-admission assessments and interviews.
• Reviews admissions against criteria and policies.
• Liaises with referral sources for client support and development.
• Documents all activities in CRM and admission records.
• Verifies insurance benefits for clients with private coverage.
• Screens referrals and coordinates transportation for admission.

Skills

Interpersonal skills

Telephone etiquette

Assessment

Provider communication

Multitasking

Education

High School Diploma

Bachelor's degree

Healthcare admissions

CADC certification

CPR training

Tools

CRM software

Insurance verification

Scheduling software

Job description

St. Gregory Recovery Center in Bayard, IA is seeking an Intake Coordinator to manage first impressions at the front desk and oversee admissions workflows.

The role includes phone triage, pre-registration, insurance verification, and coordinating with the insurance company to support timely access to services. The ideal candidate will have CADC certification or in process, a high school diploma (Bachelor's preferred), and experience in healthcare admissions or mental health settings.