Residential Intake Coordinator: Empowering Access to Care

Area Substance Abuse Council; Cedar Rapids (IA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health and Dental

FSA

Life/AD&D

Short and Long Term Disability

Voluntary Life Insurance

Employee Assistance Program (EAP)

Paid Holidays

403(b) Retirement plan with match

Vacation, Personal Time and Sick Leave

Job summary

Area Substance Abuse Council in Cedar Rapids, IA is hiring a Residential Intake Coordinator to ensure efficient, patient-centered admission into our adult treatment programs. You will review referrals, coordinate admissions dates, and maintain waitlists across residential tracks, working closely with patients, referral sources, and staff.

Candidates should have an associate degree and at least one year of experience in behavioral health, intake/admissions, or care coordination; a bachelor’s

Qualifications

• Associate degree in behavioral health, intake/admissions, or care coordination.
• At least 1 year of relevant experience in behavioral health, intake/admissions, or care coordination.
• Bachelor's degree in human services, counseling, psychology, or related field encouraged.

Responsibilities

• Review and screen all incoming referrals for residential treatment to determine eligibility and program fit.
• Maintain and manage waitlists across residential programs, ensuring timely follow-up and communication.
• Coordinate and secure admission dates for appropriate referrals with program directors and managers.
• Develop and maintain relationships with referral sources (hospitals, outpatient providers, criminal justice agencies).
• Respond promptly to inquiries from patients, families, and referral sources regarding services and availability.
• Document all referral, screening, and admission activity per agency policies and confidentiality regulations.
• Provide clear communication and updates to internal teams regarding pending admissions and referral statuses.
• Participate in team meetings and contribute to intake procedures.
• Monitor trends in referrals and waitlist management for program planning.

Education

Associate degree in behavioral health, intake/admissions, or care coordination

Bachelor's degree in human services, counseling, psychology, or related field

Job description

Area Substance Abuse Council in Cedar Rapids, IA is hiring a Residential Intake Coordinator to ensure efficient, patient-centered admission into our adult treatment programs. You will review referrals, coordinate admissions dates, and maintain waitlists across residential tracks, working closely with patients, referral sources, and staff.

Candidates should have an associate degree and at least one year of experience in behavioral health, intake/admissions, or care coordination; a bachelor’s