Residential Admissions & Intake Specialist

Area-Substance-Abuse-Council; West Cedar Rapids (IA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health and Dental

FSA

Life/AD&D/STD/LTD

Voluntary Life Insurance

EAP

Paid Holidays

Vacation

Personal Time

Sick Leave

403(b) Retirement plan with match

Job summary

Area-Substance-Abuse-Council in Iowa is seeking a Residential Intake Coordinator to ensure an efficient, patient-centered admissions process for adult substance use treatment programs. You will manage referrals, screenings, and waitlists, coordinating with patients, referral sources, and staff to place individuals into care.

The role requires an associate’s degree and at least one year of relevant behavioral health experience; a bachelor’s in a related field is encouraged.

Qualifications

• Associate degree and at least one year of relevant experience in behavioral health, intake/admissions, or care coordination.
• Bachelor’s degree in human services, counseling, psychology, or related field encouraged if experience in SUD treatment.
• Strong organization and communication skills.

Responsibilities

• Review and screen all incoming referrals for residential treatment to determine eligibility and program fit.
• Maintain and manage waitlists across residential programs, ensuring timely follow-up and communication.
• Coordinate and secure admission dates for appropriate referrals in collaboration with program directors and managers.
• Develop and maintain strong working relationships with referral sources (e.g., hospitals, outpatient providers, criminal justice agencies).
• Respond promptly to inquiries from patients, families, and referral sources regarding program services and availability.
• Document all referral, screening, and admission activity in accordance with agency policies and confidentiality regulations.
• Provide clear communication and updates to internal teams regarding pending admissions and referral statuses.
• Participate in team meetings and contribute to the development and refinement of intake procedures.
• Monitor trends in referrals and waitlist management to support program planning and improvement.

Skills

Intake coordination

Behavioral health

Communication

Education

Associate degree

Bachelor’s degree encouraged

Job description

Area-Substance-Abuse-Council in Iowa is seeking a Residential Intake Coordinator to ensure an efficient, patient-centered admissions process for adult substance use treatment programs. You will manage referrals, screenings, and waitlists, coordinating with patients, referral sources, and staff to place individuals into care.

The role requires an associate’s degree and at least one year of relevant behavioral health experience; a bachelor’s in a related field is encouraged.