Hybrid Insurance Sales & Service Specialist

Markel Corporation; Omaha, Northern (NE, KY); Hybrid; USD 25,000 - 52,000; Full time

Benefits offered by this job

Hybrid work schedule

Health benefits

401(k) plan

Employee stock purchase plan

PTO and holidays

Job summary

Markel Corporation is seeking a Sales & Service Representative to deliver quality service and insurance recommendations to current and prospective customers. This combined role splits duties between sales and service based on business needs, with no outbound cold calling and provided leads.

Responsibilities include resolving customer concerns, effective communication, and striving for first-call resolution.

Qualifications

• Ability to work in a fast-paced team environment.
• Dedicated to providing a positive customer experience.
• Communicate clearly and professionally over the phone.
• Strong technical background and ability to multi-task in multiple systems.

Responsibilities

• Deliver quality service and insurance recommendations to Markel customers.
• Balance sales and service responsibilities per business needs.
• Maintain knowledge of procedures to meet department standards.

Skills

Teamwork

Customer service

Phone communication

Multi-system multitasking

Learn new material

Reliability

Education

High school diploma or equivalent

Some college is a plus

Tools

CRM systems

Job description

Markel Corporation is seeking a Sales & Service Representative to deliver quality service and insurance recommendations to current and prospective customers. This combined role splits duties between sales and service based on business needs, with no outbound cold calling and provided leads.

Responsibilities include resolving customer concerns, effective communication, and striving for first-call resolution.